Locked phone

[Momthatswhy]

My phone locked, I can't open it. It is already 7 days of 24 hours waiting period. Help!!!!

[DL90]

Hi @Momthatswhy what phone is it?

[Momthatswhy]

Samsung Galaxy A, I only have it now 10 days

[DL90]

Galaxy A what? And what exactly happened for it to get locked?

[Momthatswhy]

Samsung A34

[Momthatswhy]

Hand lotion and a screen don't go well together. I've cleaned the screen but the phone will not accept the pattern

[DL90]

If you had enabled remote unlock on your device, go to https://smartthingsfind.samsung.com login with your Samsung account. Select your device and you will be able to unlock it.

[Dillos]

That the problem of this Samsung device's, not so long ago mine did the same thing for 4 days and I couldn't do anything on it but on the 5th day it's just opened without my consent.