Original topic:

Lock screen colour issue in lowest brightness

(Topic created on: 12-11-2019 08:46 AM)
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Sand25
Active Level 5
Options
Galaxy A
Guys anyone noticed in lowest brightness the lock screen colour is different sometimes, its like pixelated or display color is somewhat different, its only happens in lockscreen, when I unlocking the phone, in homescreen its all normal. And it only happens in lowest brightness. Btw I am facing this on my A70.
5 Comments
Jash2796
Active Level 3
Galaxy A
please go to settings, then biometric, then select face recognition, further turn off "Brighten screen" option to avoid that.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please perform the following steps to resolve the issue:

1- Check the mentioned issue in safe mode.

2- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

 

 

 

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Piraneemarvee
Beginner Level 2
Galaxy A

Same issue with my A70

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MOHAMED_ASHAR
Active Level 7
Galaxy A
iam also facing in A50
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Masarrats
Beginner Level 3
Galaxy A
I'm also facing in my A31
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