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Original topic:

Lagging A32 4G

(Topic created on: 02-03-2023 09:03 AM)
305 Views
CindyL
Active Level 3
Options
Galaxy A
Hi All,
Does anyone have any ideas on what I can do to stop the lagging on my phone. I've never had a problem before, it started a few weeks ago.

I've done the following:
1. Checked if I installed any apps when this started, no new Apps installed.
2. I update apps and software regularly.
3. I delete all caches, do a clean up of my phone and empty recycle bin once a week.
4. My internal storage is 128G, I never let my used storage go over 90G.

Are there any suggestions on what else I can try?

Problems started a few weeks ago includes lag when e.g. switching on/off Bluetooth, WiFi, etc from the pull down menu; when typing it's a bit behind; my games lag quite bad (only have 3 games). Overall on other aspects also I've noticed a lag between me giving a command and the phone responding.

Any help will be appreciated.

3 Comments
khumsha_max
Active Level 4
Galaxy A
Follow the steps below to do this:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Tap on the 3 dots on the upper right.
5. Select reset App Preference.

Kindly perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

The device may take a screenshot, however keep holding the buttons for a few more seconds.

If this does not work then you may directly talk to a Samsung Agent.
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CindyL
Active Level 3
Galaxy A
Thank you for your advice. Sorry for my late response. Just one question. If I reset app preferences, after that, what will I have to do to put in the individual app preference again?
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otis48
Active Level 4
Galaxy A
Updated your device
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