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01-30-2020 01:09 AM in
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01-30-2020 01:33 AM in
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01-30-2020 01:51 AM in
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01-31-2020 04:01 PM in
Galaxy AHi there,
Kindly follow the mentioned steps to resolve the issue in your device.
1) Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> Network mode> Select LTE/3G/2G auto connect).
2) Search for the Network Manually via following path (Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search).
3) Perform the reset network setting (Go to the settings>>general management>>reset>>reset network settings).
4) If still issue persists then we would suggest you to contact your service provider.
For further assistance, kindly visit the nearby Samsung service center for the physical inspection of the device. The address details of Samsung Service Centers are available at our website. Please click on the link mentioned below to get more information:
http://www.samsung.com/in/support/servicelocation/
Further, To resolve the heating issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1119803
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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