Original topic:

July update problem in A52s

(Topic created on: 07-25-2022 02:31 AM)
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Deepjyoti04
Active Level 3
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Galaxy A
AFTER July update the performance of my device is very lagy sometimes hangs and not able to use touch why samsung and the selfie camera is getting worse day by day in day time also its takes so much soft image pls fix the performance of the device 
4 Comments
kmac
Active Level 3
Galaxy A
Raise error report
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Galaxy A
Till now we are not getting update
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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Deepjyoti04
Active Level 3
Galaxy A
For your kind information I have 90gb free sapce out of 128 gb storage its not my fault its problem with your optimization with ui before launching too many devices think about old devices pls even with a good specification A52s does not getting any new features with update pls improve this device with latest ota update
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