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08-30-2020 03:31 PM (Last edited 08-30-2020 03:32 PM ) in
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08-30-2020 03:43 PM in
Galaxy Aor you can do is go to settings and change network presences from auto to LTE and vice versa.
this two steps will solve internet issue in many cases.
but still you are facing some problem, may be there is issue with your service provider or hardware .
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08-30-2020 05:01 PM in
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09-03-2020 07:34 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To resolve network issue please follow below given steps:-
1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support