Original topic:

Issues in A32

(Topic created on: 07-27-2021 02:35 PM)
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Galaxy A
Since last 4 and half months I am using galaxy A32. Bixby is not available in it, S Secure is also not available. Bixby vision is not available and single take feature, super slow motion are also not available. Screen recording is also not available. In gallery object eraser, style, remaster photos and highlight reel these features are also not available. The above features of gallery are available in F62 but not in A32, Why????
In the recent software update the security patch provided is of 1st May. Whenever I call samsung customer care support about the features mentioned above, they tell me that 

 
In M series phones they provided June or July security patch update. But in A series phone they provided May security patch update in July month. I want the proper answer that why these features are unavailable in A32, when we are spended 22000 for that. You guys just give that A series name to the device but in features it is lower than M series phones. 
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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