Issues faced after Software update towards taking and receiving calls

[HariKS]

After installing the software update ( ref. Attached info) I am facing a lot of issues while receiving calls or calling ppl. The call mode just does not activate & I have to press speaker or Bluetooth more before the caller can hear me. Kindly advice what the issue might be, which started after the new software update. I am using Samsung A80.

[Ehsank]

you can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

[Ehsank]

and as of now perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

If still same issue persist then try these below steps

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)

[Gauresh1]

Just reset the settings from general management >> reset all settings
It works for me
As I also waited for 2 3 days to get this fixed and waited for update
But then contacted the customer support
All you have to do is just reset all settings
And voila 😀

[timelapse]

reseting the settings only solves problem for few days after 3 days again I'm facing the same issue.

[Gauresh1]

Oh I didn't knew that
Cause today itself I've done the reseting of my phone
Thanks for informing this

[timelapse]

Actually samsung has confirmed it'll be releasing the update to fix these issue very soon

[Gauresh1]

Can you please share that link
I have to read that too

[timelapse]

Here have a look I've attached the ss of my feedback to samsung

[samidh1234]

What is FOTA method