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Active Level 6
The files starting with "." dot are there in my file manger.
These files are hidden.
Why these files are their?
Are they useful ? Or if not how to get rid of them or delete them permanently ?
5 Comments
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Active Level 7
these are system files and you are supposed to leave them be. dont delete or move them 🙄
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Active Level 6
aren't they creating cache there???
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Active Level 7
just use the device care feature for cache that's it. dont worry about those individually
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Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and to resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Active Level 7
these are system files don't delete you can hide them
turn off hidden system files
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