Surendra2006
Active Level 1
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Galaxy A
I have a Samsung Galaxy A6+. The issue is about the camera, whenever I try to click photos by the back (Rear camera) it couldn't focus to such distance. But when I tried to take picture by the distance of about 1 inch it's totally clear. You may think that I have some problem by the lens of the camera, but it is totally clean. I watched many videos on internet but none of them helped me. The mobile phone is already up to date so there's no problem regarding the software update. It's a humble request that please help me.
4 Comments
0AbhiShek0
Expert Level 3
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Galaxy A
Bro reset camera settings
Just go to settings
Scroll down until you see " reset settings "
Reset it , then restart your device too

Screenshot_20210421-161944_Camera.jpg

0 Likes
Surendra2006
Active Level 1
Options
Galaxy A
I did it my bro. suggest another trick
0AbhiShek0
Expert Level 3
Options
Galaxy A
Restart your phone or just switch to safe mode
For safe mode :
Long press on power button
Until you see restart, power off options
Long press on power off option until you see safe mode
0 Likes
Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support