surendra2006
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04-21-2021 04:04 PM in
Galaxy A
I have a Samsung Galaxy A6+. The issue is about the camera, whenever I try to click photos by the back (Rear camera) it couldn't focus to such distance. But when I tried to take picture by the distance of about 1 inch it's totally clear. You may think that I have some problem by the lens of the camera, but it is totally clean. I watched many videos on internet but none of them helped me. The mobile phone is already up to date, so there's no problem regarding the software update. It's a humble request that please help me.
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Samsung_Support 1
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04-22-2021 09:06 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support