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04-21-2021 04:11 PM in
Galaxy A- Mark as New
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04-21-2021 04:21 PM in
Galaxy AJust go to settings
Scroll down until you see " reset settings "
Reset it , then restart your device too
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04-21-2021 05:19 PM in
Galaxy A- Mark as New
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04-21-2021 08:31 PM in
Galaxy AFor safe mode :
Long press on power button
Until you see restart, power off options
Long press on power off option until you see safe mode
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04-22-2021 09:07 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support