Issue with Samsung Wallet

[TshepoP]

Hi guys, is there anyone using Samsung Galaxy A16 and has Samsung Wallet in his/hers phone, I'd like to know because mine it keeps on showing "Your device is not compatible with this version". So anyone who has some closure please help me. 

[Nicollus]

Quick Tip: If you want to be 100% sure about your hardware, you can download an app called "NFC Check" from the Play Store. It will give you a simple "Yes" or "No" on whether your phone actually has the chip.

[TshepoP]

Alright I'll download it and check if wether my phone has the chip

[Masanza1]

Hi there to download Samsung wallet open your phone go to Galaxy store download Samsung wallet then scroll down you see the NFC click on it continue the process.

[TshepoP]

Let me try if it works I'll get back to you

[Masanza1]

No problem.

[TshepoP]

It just stop when I'm trying to set app pin

[Masanza1]

Try to clear cache the app and try again and make sure you have stable internet