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Original topic:

Issue with Empty WhatsApp Voice Messages on Samsung A54

(Topic created on: 05-14-2024 03:13 PM)
148 Views
Karnelius28
Active Level 1
Options
Galaxy A
I've been experiencing an issue for over six months where my WhatsApp voice messages are sent empty. Despite visiting a Samsung customer care center, the problem persists. My phone model is a Samsung A54.
Already grant the permission from setting to microphone and already cleared whatsapp caches. But still not resolved. Too frustrated 
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4 Comments
MZYR
Active Level 8
Galaxy A
Is this mic problem with others apps too ? Or just with WhatsApp only ?
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Karnelius28
Active Level 1
Galaxy A
Just whatsapp only
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Members_jNsgE2r
Beginner Level 2
Galaxy A

Hi

 

I was facing the same problem with my A54 5g, I contacted Sumsung though the phone setting menu, scroll down to the botton to find "contact us", the troubleshooting they gave was about clearing the storage cash of whatsapp from the apps menu, and resetting all settings, then restarting the phone,  this seems to be working so far.

 

Regards

 

Riad

 

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Karnelius28
Active Level 1
Galaxy A

Already did if but no luck 

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