Original topic:

Issue with A73

(Topic created on: 07-02-2022 08:56 AM)
585 Views
Dada8585
Active Level 2
Options
Galaxy A
A73 - Does the phone switch off automatically at night times & at morning when I use the phone it asks me to enter PIN. Is this normal or can we stop this.

Also not getting proper Wifi signals at time. Didn't face this issue with A50 earlier. 
8 Comments
Galaxy A
Check auto restart option

Settings>device care>click 3 dots>automation >auto restart option
Dada8585
Active Level 2
Galaxy A
Thanks for the help but Auto Restart is disabled. Screenshot_20220701-132921_Device care_30719_1656662361.jpg
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Babai1995
Active Level 9
Galaxy A
I am A73 user. I don't have this issue with my A73. Even my device workinh well.
Dada8585
Active Level 2
Galaxy A
Okay.
Galaxy A
Check auto restart option
0 Likes
Dada8585
Active Level 2
Galaxy A
Yes, I did check that. But it's of no use.
I woke up now. It says - For security reasons use your Pin or Fingerprint to open the phone.
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support 

Hunny16
Active Level 3
Galaxy A
Do "auto optimization- off" in batter device care... then restart after that once then it'll resolve