Original topic:

Issue in call background

(Topic created on: 12-17-2022 04:19 PM)
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Nevildhaduk
Active Level 2
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Galaxy A
I have recently received the android 13 one ui 5 update. I am facing issue regarding the call background, whenever i set the background it stays for 3-4 days and after that it automatically gets removed and set the default one. Is anyone facing the same issue in galaxy A71?.
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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