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03-06-2020 10:41 AM in
Galaxy A1.after the recent update the finger print sensor is not working properly
2. The rear camera is taking little blur pictures when we take inside the office even though we have a good lighting
3.little hanging issues
4.no bug fixes till now
Bugs such as brightness is not changing to normal at low light area,finger print detection
5.front and rear camera is really poor that does not match as it is 25mp cameras
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03-06-2020 10:55 AM in
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03-06-2020 11:04 AM in
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03-06-2020 11:06 AM in
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03-06-2020 11:58 AM (Last edited 03-06-2020 11:58 AM ) in
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03-06-2020 07:24 PM in
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03-11-2020 10:17 AM in
Galaxy AHi there,
Please perform the following steps to resolve the issue:
1- If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
2- Once screen guard is removed now register the fingerprint again and check the issue.
3- If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.
4- If issue still persists, create data backup and reset the device.
5- Check for the latest device O/S (Settings > Software Update > Download updates manually).
For further mentioned issues, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members