Original topic:

Is this manufacturing defect?

(Topic created on: a month ago)
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IshaquAli
Beginner Level 4
Options
Galaxy A
@Samsung 
I noticed a little gap between frame and back galss pannel in my A55. In one side perfectly fit the back pannel to the frame. But one side is little gapped. I will attach the photos. While I'm using the phone whiteout case some dust particles are stuck on that gap. Then it looks annoying. Please reply those who know, if it's get replacement under warranty. (Manufacturing defects under)

image
Gap between frame and pannel 


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Perfectly fit to frame 


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This side between the pannel and frame have some gap


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This side the pannel perfectly fit to frame 



 


 
I don't know , can you see that clear. 

4 Comments
Kuldip_india
Expert Level 5
Galaxy A
You can apply back side screen protector to stop dusting for now.. just show your device to samsung care. I don't think they will consider it as an issue but possible that they can rearrange the backpanel for you. Just show them
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Ak_Rocks
Active Level 6
Galaxy A
No brother its fine , cuz when something there will be a hardware error how anyone will open your phone to change it?
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IshaquAli
Beginner Level 4
Galaxy A
No, never. It's a new device 😊
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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