Original topic:

Is South Africa the forgotten child?

(Topic created on: 12-21-2023 10:28 PM)
1478 Views
Rudzani
Active Level 7
Options
Galaxy A
Samsung continues to disappoint me and many other South African. What is happening does not encourage one to go out and buy their flagship device. Seeing that S22 which is last year's flagship device is completely forgotten makes one to question Samsung's commitment to their loyal customers. 

Personally I'm using A73 which is an upper midrange phone but it seems like it is also forgotten completely. The first One UI6 in some region on A73 came on the 22 of November and tomorrow it will be exactly a month since other's have received their updates. I have also seen that some region has started receiving December security patch while I'm stuck on August 1 security patch. 

I have seen some people on the platform using other methods in order to receive the latest updates. But do we really have to go through that while we are buying these phones with our hard earned money like those regions that are being given first preference.

Last time I check Samsung was the most used brand in South Africa when it comes to cellphones but it seems like this count for nothing. I know we don't have buying power like the US, India and some European countries but this should count for something. Even if majority of us are not buying flagship devices. 

WE DESERVE BETTER. 
16 Comments
Mirakuru_ZA
Active Level 6
Galaxy A
I'm ready to go Pixel or even Apple. Samsung is insanely disappointing. I'll just wait till iPhone has fast charge USB C capability which should be in the next iteration.
Galaxy A
My last Samsung is 22 ultra! I am already in transit, as I now have an iPhone backup. Begging for Samsung update is insane. This problem occurred with One UI 5. S21 and midrange phone always get updates before S22 series in South Africa. When you contact them, the response is uncomplimentary. It's nonsensical to say the least
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mussaey
Active Level 3
Galaxy A
I used samsung a52s now a73 but it's my last samsung am switching to apple i am done 🚮
Rudzani
Active Level 7
Galaxy A
I'm contemplating the same move.
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mussaey
Active Level 3
Galaxy A
Don't contemplate, it's time.am not waiting nxt year for any one ui 7 noo am done for good
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GTI_Sean
Active Level 3
Galaxy A
I've also had it with Samsung. I have an S21FE and still haven't received the One UI6 update yet. How hard can it be to push an update to everyone around the world like Apple does?? I'm going back to Apple very soon... I cannot understand how Samsung can lack on software distribution
Rudzani
Active Level 7
Galaxy A
I get your frustration and I'm also considering jumping the ship to the Apple side when my time to upgrade comes.

We can't be treated like this when we are also paying with our hard earned money.
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