Original topic:

Internet problem

(Topic created on: 06-25-2020 01:24 AM)
112 Views
Mirzafaisal
Active Level 3
Options
Galaxy A
I've been facing internet problems in my Samsung A50s using Airtel network. While my brother using Airtel internet without having any troubles. Does my phone have Connecticut issue?
11 Comments
deeppatel1035
Active Level 1
Galaxy A
first check for updates and then turn on the aeroplane mode and when all the services turn off then turn off the aeroplane mode it should be back to normal
Galaxy A
same in my a50s while using airtel sim
Mirzafaisal
Active Level 3
Galaxy A
is other network working well?
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Galaxy A
I don't know about other network I use airtel sim only no other company network
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Mirzafaisal
Active Level 3
Galaxy A
ok
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Nikhilknp
Active Level 7
Galaxy A
Me too on airtel
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Mirzafaisal
Active Level 3
Galaxy A
I tried all the steps but problem persists
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Nikhilknp
Active Level 7
Galaxy A
I was also having this problem on my Airtel sim. then I have replaced my SIM from Airtel shop now my phone is perfectly working no connectivity issues.
change your sim buddy
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