Internet issue

[mrashok123]

After oneui 7 on my samsung A24 sometimes apps doesnot load like there is no internet internet becomes slow what problem is this 

[goodthings]

It's a major update reset factory data with backup then try to it's again. If you like please accept it as a solution it's help to other users also, click on 3 dots in my reply section and click on accept solution. Thanks.

[mrashok123]

Every problem solution data reset only??

[goodthings]

It's a major update. So after a major update reset factory data with backup is essential for your's device to better performance. Then as you like. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support