Original topic:

Internet calls problems via wifi

(Topic created on: a month ago)
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jerry237
Active Level 1
Options
Galaxy A
When my phone is connected to a wifi and I recieve a call or i make a calls video or audio the internet speed slow sg A51 
3 Comments
samsungNerd
Active Level 5
Galaxy A
If you are using VPN then turn it off
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Marakkar_X
Active Level 1
Galaxy A
I'm facing same issues
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Samsung_specialist
Community Manager
Options
Galaxy A

There are several steps to try to speed things up:

1. Restart the phone.

2. Forget Wi-Fi connection, restart the phone, and then reconnect to the Network.

3. Reboot your networking device

Turn off the modem.
Turn off the router.
Turn off devices affected by slow connection issue.
Wait for at least 30 seconds.
Afterwards, turn the modem first and wait until it has fully initialized.
Then, turn the router back on and wait until it too has full initialized.
Finally, restart the affected devices and see if the connection speed has improved.

4. Reset network settings

Settings>General Management>Reset>Reset Network Settings

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