Internet Issue

[ArpitShivhare]

I am facing internet issue in my Galaxy A54 5G phone, using dual SIM.

I am facing internet issue in my Jio SIM when using below network configuration:

SIM1 : BSNL Mobile (4G VoLTE)

SIM2: Jio 5G (Vo5G)

And if i use below network configuration i don't face any issues internet works properly:

SIM1 : BSNL Mobile (2G/3G)

SIM2: Jio 5G (Vo5G)

I have raised service request with Jio they have mentioned that there is something wrong with the device.

I have no idea about this because BSNL just started there 4G service in my area, those who are using 4G-4G or 4G-5G and vice versa please help me to fix this issue.

[AjaiX2015]

Was there any special way to activate it ?
Or was it available by default (bsnl volte) ?

[ArpitShivhare]

It was activated automatically just make sure you have device which supports the bands which BSNL is using.
I have A54 and M31, in A54 it shows 4G with VoLTE but in M31 it shows 4G only.

[AjaiX2015]

Thanks 👍

[IllayarajaC-S23-User]

Any update at your end bro?

[AjaiX2015]

Is this option available for you ?
Is it turned on?

[IllayarajaC-S23-User]

Yeah bro, enabled status only but still the volte is not active on my S23 device

[AjaiX2015]

Just to be sure, did the moto and vivo show volte for this specific sim ?
I mean is 4g signal shown for the s23 for bsnl ?

[IllayarajaC-S23-User]

Yes.... Same sim tried on both devices . That's why wondering.

[AjaiX2015]

This most likely won't work, but better than nothing I guess.
Sms START to 1925 from your bsnl sim.

[IllayarajaC-S23-User]

Reply: GPRS facility already activated for your number - BSNLMOBILE