Original topic:

Internal sound Lose , when Mic is turned on

(Topic created on: 06-04-2020 06:01 PM)
68 Views
Ak10Aakash
Active Level 4
Options
Galaxy A
After recent android 10 and one ui 2 update on my Samsung a50.

I lose game's internal sound when Mic is turned on.
Even if I use discord or other apps for calling I still lose game's internal sound.

Please resolve this asap. 
0 Likes
4 Comments
Pulkit2505
Beginner Level 2
Galaxy A
No issue
0 Likes
Ak10Aakash
Active Level 4
Galaxy A
I found
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Ak10Aakash
Active Level 4
Galaxy A
this doesn't work. even i reset all setting . started fresh . we are having many issues after recent update.
0 Likes