Original topic:

Instagram video call doesn't work

(Topic created on: 05-13-2022 09:23 PM)
114 Views
Anonymous
Not applicable
Options
Galaxy A
I am facing problem with Instagram video call. You can't make video calls using Instagram. Mic and speaker doesn't work properly. And another major problem is after using Instagram video calls, you won't make video calls using other apps like WhatsApp or default carriers video (in my case Jio and Airtel) . Even buds ( Bluetooth) doesn't work properly.
2 Comments
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes