Original topic:

Instagram And Samsung Member app Crash

(Topic created on: 12-18-2020 07:39 PM)
98 Views
Akki294
Active Level 5
Options
Galaxy A
Anyone facing same issue..😬😬😬😬😬
8 Comments
Arun30
Active Level 4
Galaxy A
Yea..
Samsung Members crash issue resolved..i guess.. I am not facing any issue..
Instagram still yet to resolve..
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Akki294
Active Level 5
Galaxy A
yes bro
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BabaluKaushik
Active Level 9
Galaxy A
Samsung member now properly working
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Akki294
Active Level 5
Galaxy A
yes bro
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AnmolRaj
Active Level 5
Galaxy A
working fine for me
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hrithsaha
Active Level 7
Galaxy A
about 2 hours samsung members app will automatically off
and now i am use smoothly Samsung members app
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Tanishq34
Active Level 7
Galaxy A
yes this issues are facing by some users as their is crash in Instagram it might be under maintenance
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

You may need to try clearing the app cache and data within your settings to resolve app crash issue:

>>Launch your settings>apps>crashing app>storage>touch clear cache &clear data.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question)along with screenshots, short videos and error log file, so that we can assist you accordingly.

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for Writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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