Application compatibility may vary depending on the device model, software version, and the app developer’s requirements. To help resolve the issue on your Galaxy A55 5G, please follow the steps below:
Ensure your device software is updated to the latest available version.
Open Galaxy Store and Google Play Store, then check if the application has any pending updates.
Restart the device after completing updates.
Clear the application cache from device settings, then reopen the app.
Confirm that the application is supported on your device model and Android version, as compatibility is determined by the app developer.
If the issue continues after completing the above steps, you may reach us for further assistance through the official Samsung website using the link below: https://www.samsung.com/ae/support/contact/
