Original topic:

Igtv size issue

(Topic created on: 01-21-2021 09:14 PM)
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Vahidsharifi
Beginner Level 2
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Galaxy A

 Hello

I have a samsung A31.

I have a problem  in  instagram igtv. The videos are shown larger than display and they are zoomed and cropped a little 

Please help me.

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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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