Original topic:

I need screenshot of battery statistics for A50s mobile.

(Topic created on: 11-29-2020 07:10 AM)
435 Views
MhdAli3525
Active Level 3
Options
Galaxy A
Hi..,

I am little disappointed with by battery life.. it is showing 19h only after I charged 100%. 

Now it is showing 13h at the 80% charge.

I am not sure whether I need to go for service centre or not.

Can any one please send graphic image of Battery statistics. 

So I can analyze how my battery life is.


image

This is mine.

I expect A50s model alone. 

Kindly help.

Thanks. 
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8 Comments
arunnechlani
Expert Level 1
Galaxy A
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MhdAli3525
Active Level 3
Galaxy A
I followed the above steps. no difference
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arunnechlani
Expert Level 1
Galaxy A
Then try like this, reset your phone, follow the above steps. Use your phone intentionally 3 days little less and then start using it normally. But your phone pattern has already learnt less usage so it will calibrate your phone battery life
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Cptprice
Active Level 5
Galaxy A
In A50s, I think it's a software issue because each user is facing the same issue of battery drain

Screenshot_20201129-100134_Device care.jpg

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MhdAli3525
Active Level 3
Galaxy A
could you pls send me the screenshot of How many hours left for your battery.
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Cptprice
Active Level 5
Galaxy A
It totally depends on your usage. It's showing 12 hrs for me when the charge is 95% because I am a heavy user
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dastanx5468
Active Level 2
Galaxy A
i suggest go for service centre
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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