IshaquAli
Beginner Level 4
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4 weeks ago in
Galaxy A
@samsung I bought A55. But after one month i noticed some build quality issues on the device. I will share some photos of its. Little gap between frame and back pannel. I don't know why the gap. Some dust particles are stuck on that gap. It's really annoying.
You can see that. The right side is perfectly fit to frame. But left side not perfectly fit to frame. From the front side on the left bottom quarner i can see the frames inside, there's also have little gap between display and frame.
Can i get replacement for this. Under manufacturing defects warranty.
Please help.
2 Comments
MOQBALI
Expert Level 4
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3 weeks ago in
Galaxy A
If it is under warranty and there is a manufacturing defect, you can contact Samsung to do the necessary work. If they are unresponsive, you can go to consumer protection. 😊
Samsung_special ist
Community Manager
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3 weeks ago in
Galaxy A
We apologize for the experience you went through. In this case the device needs to be inspected from our service centers, as you can check the below link for the nearest service center:
Samsung Gulf Customer Service provides various service locations in form of Authorized Service Centers, Quick Repair Shops, or Customer Service Plazas. It caters repair and support for all Consumer products of Samsung like Refrigerator, AC, washing machine, dishwasher, dryer, microwave, vacuum ...