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Original topic:

I have samsung galaxy a35 and I don't have dual camera recording in my handset.

(Topic created on: a month ago)
173 Views
NahkNima
Active Level 1
Options
Galaxy A
I have samsung galaxy a35 and I don't have dual camera recording in my handset. Even after updating the android as well.
One UI version 8.0
Android 16. Anyone can support?
6 Comments
ME9l
Active Level 3
Galaxy A
I also dont see it on the galaxy a36
NahkNima
Active Level 1
Galaxy A
The samsung saying its available in the flag brands only
0 Likes
ME9l
Active Level 3
Galaxy A
But why is it Available for a56 and a55?
NahkNima
Active Level 1
Galaxy A
Yes, its available there due to flag model
0 Likes
ME9l
Active Level 3
Galaxy A
A56 is Premium Midrange from 2025 A55 is a Premium Midrange from 2024
Samsung_specialist
Community Manager
Options
Galaxy A

Thank you for your inquiry regarding the Dual Camera Recording feature on the Galaxy A35.
We understand your concern, especially since the feature is not visible even after updating the device.

Please note that Dual Camera Recording is a software feature that is not available on all Galaxy devices, and its availability depends on:

  • Device hardware capabilities (camera processing and chipset performance)
  • Model segment (feature is limited to selected models)
  • Regional software rollout and One UI version
  • Even if devices are updated to the same Android or One UI version, some features may still be restricted to higher-tier or supported models such as selected flagship or premium mid-range devices.

Important clarification:

  • This is not a software issue or bug
  • The Galaxy A35 does not currently support Dual Camera Recording
  • The feature cannot be enabled manually if it is not included in the device’s official software package
  • We understand this may be disappointing, and your feedback regarding feature availability across Galaxy A series devices has been noted and will be shared with the relevant team for future consideration.

For further assistance:
https://www.samsung.com/ae/support/contact/