Dpatl
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10-23-2018 12:40 PM in
Galaxy A
I have issue in my Samsung A5 2016 and Samsung j5 in low brightness screen stats flickering
If any one is getting same problem please let me know it is only with my device are so
If any one is getting same problem please let me know it is only with my device are so
7 Comments
mnh
Active Level 8
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10-23-2018 01:38 PM in
Galaxy A
there may be some hardware issue . consult service center
Shiv9564
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10-23-2018 01:39 PM in
Galaxy A
Go to service centre.
DjSubha
Active Level 6
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10-23-2018 04:52 PM in
Galaxy A
one solution go to service centre
admin_
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11-02-2018 11:13 AM in
Galaxy A
Thank you for being with Samsung and sharing your concern. We would like to inform you that kindly follow the steps below to resolve the issue:-
1 Adjust the brightness of the device then check (Setting-->Display-->Brightness)
2 ""Disable the “Show Screen Updates"" option in developer options or completely disable the Developer options.""{(Setting-->Developer options (If its available & highlighted)-->Show Screen Updates)}
3 Check third party applications if downloaded recently. Post which check in Safe Mode, if the issue still persists.
4 If the device is in Safe mode and the problem still exists, we would advise you to create the Data backup & Factory Reset the device.
5 Periodic Software Update through FOTA, SMART SWITCH or Smart Tool is intended to resolve the issue as well. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
1 Adjust the brightness of the device then check (Setting-->Display-->Brightness)
2 ""Disable the “Show Screen Updates"" option in developer options or completely disable the Developer options.""{(Setting-->Developer options (If its available & highlighted)-->Show Screen Updates)}
3 Check third party applications if downloaded recently. Post which check in Safe Mode, if the issue still persists.
4 If the device is in Safe mode and the problem still exists, we would advise you to create the Data backup & Factory Reset the device.
5 Periodic Software Update through FOTA, SMART SWITCH or Smart Tool is intended to resolve the issue as well. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Jena
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12-10-2018 02:40 PM in
Galaxy A
did you find solution?
Rajat95
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01-14-2019 06:37 PM in
Galaxy A
Samsung must clear that is it hardware problem or software one.
Replacing screen directly without knowing real problem is not feasible.
Replacing screen directly without knowing real problem is not feasible.
piyush260
Active Level 1
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01-27-2019 01:29 PM in
Galaxy A
same problem with mine... any fix?