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Original topic:

I have an issue with Dual Messenger Bubbles

(Topic created on: 04-03-2021 12:05 PM)
Pakunit
Active Level 3
Options
Galaxy A
The dual messenger bubbles are not working anymore after the yesterday update to Android 11 and One UI 3.0. The option is not saving the settings in Settings > Apps > Messenger (Dual) > notification and then the first option is "Show as Bubbles" it showing none, when i tap on it and check "All" and go back it still showing "None". This is bug only for Dual messenger but on normal messenger it is working fine and saving the settings.

Please solve the issue. 
31 Comments
HasanAskari
Active Level 6
Options
Galaxy A
Step 1

Clear the app data of the dual messager. It should be working fine if not

Step 2

Remove the dual app and install it again and then sign in.

There is no 3rd option.
Pakunit
Active Level 3
Options
Galaxy A
This is not an issue with mobile. I did all things. You did not read the message. It is a bug in UI 3.0 as it not saving the option. That is bug. And yesterday was an update after that update it creating issue.
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HasanAskari
Active Level 6
Options
Galaxy A
Ok I got your point now. Switch off your phone for 4 to five hours in night then switch it on. If the issue remains you have to disable the dual option then exit and restart and then activate dual messenger. Hope it works
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Pakunit
Active Level 3
Options
Galaxy A
I did already.
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HasanAskari
Active Level 6
Options
Galaxy A
Dual messenger working fine on 3.0 UI.
Change notifications style for couple of days then switch back to bubbles it should be working fine
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Pakunit
Active Level 3
Options
Galaxy A
I will try but is this sure both Facebook messenger normal and facebook messenger dual working fine as popup like bubbles when receive new message?
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Pakunit
Active Level 3
Options
Galaxy A
You both are not understanding. The issue is setting not saved for this. Let me show you screenshot
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HasanAskari
Active Level 6
Options
Galaxy A
Tell me the phone model and send screen shot of current software version
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Pakunit
Active Level 3
Options
Galaxy A
Samsung galaxy A51
See on top, in normal messenger there is option for " Show as bubbles" but in dual messenger no option for conversation. But just before i uninstall and reinstall dual messenger , there was option but not select "All" and save was not working.

Screenshot_20210404-014911_Settings.jpg

Screenshot_20210404-014929_Settings.jpg

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