I have an A50 and it never get android 10 update

[_Alaki]

Hi I have i galaxy A50 with Model number SM-A505F/DS and i never get any update, is it okay !?

This image is took on 25 April 2021.

[somdip28]

You have changed the region to iran

[somdip28]

Do not put the sim while checking software update samsung block the update because of the sim..

[NitishBadhan]

Hahha Go Service Center

[mehdimusician]

I have the same issue. Have you tried changing the region? Can you please help me ???