I can't use my emoji maker

[Tasir]

I recently by my new Samsung Galaxy A6 Plus by the way my device is very good but I can't use some features like my emoji maker I received error again and again and I don't receive any system update in my new device

[Harish333]

same here bro....

[Harish333]

i too have a6 plus and emoji maker is not working

[MiraclePanda]

I don't think Samsung gave emoji maker to A6 plus or any other phones except note 9 , s9 ,note 8 & s8. These are the phones which got emoji maker. so how do you guys think it Will work in A6 +.

[Tasir]

so why they gave me App if my phone can't support

[Jackie1982]

Hi friends , please like and share the video and also SUBSCRIBE my YouTube channel Shrunga Giri Sri Shanmukha Swamy Temple
https://youtu.be/yTtDyJkPqoA

[MiraclePanda]

Not just you everyone has access to that app even j series phones can access it for now.

[admin_]

Thanks for being a part of Samsung community. We would like to inform you to follow the below mentioned steps to resolve your concern:-
- Settings>>Apps>>3 Dots>>Show system apps>>Camera>>Storage>>Clear data.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account from your device.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/