I can't use OTG connection in A50

[sabuvengola]

I CAN'T CONNECT OTG TO SAMSUNG'S A 50

[Ehsank]

if you tried first time then
it may be compatibility issue
now a days otg coming with model specific
buy which compatible to your device, it should mentioned ur device name/ model or atleast mentioned as "supported all type c devices "

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and kindly follow below given steps in order to resolve "otg" issue:-

1. Try different OTG with your device.

2. Reset the device:- How to reset: Settings>General Management>Reset>Reset settings: Reset all settings to their default.
NOTE:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

If the issue still persist, kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support