Where are some few steps you can try to resolve the issue:
1. Verify your internet connection: Ensure that your device has a stable internet connection, either through Wi-Fi or mobile data. A poor or unstable connection can cause login issues.
2.Restart your device: Sometimes, a simple restart can fix temporary software glitches. Turn off your Galaxy A device and then power it back on.
If the above steps didn't resolve the issue,it's recommended to reach out to Samsung's customer support for further assistance
Make sure to back up any important data before proceeding with a factory reset.
