Original topic:

I am not getting 5g network

(Topic created on: 10-03-2024 10:08 PM)
195 Views
Junais_ali
Active Level 1
Options
Galaxy A
Hi,
I am not getting 5g network on my phone(Galaxy A55 5g)
* 5g auto select mode is on
*Tried flight mode
*Tried restaring
*Sim card is 5g enabled
*Have a 5g pack/plan
*Live in an area with 5g network
*Living in UAE
*Device is UAE version
*5g symbol came only one time, then never came.

Is there anything wrong with my phone's hardware or software.
Please Help.



11 Comments
akrammi
Active Level 7
Galaxy A
Google this issue to see if it is common or you are facing only.
In later case, contact customer support
0 Likes
Junais_ali
Active Level 1
Galaxy A
I did search.. But nothing is satisfactory.
0 Likes
mukhtar442
Active Level 3
Galaxy A
This is his biggest problem, it won't help
Junais_ali
Active Level 1
Galaxy A
Also this is UAE version made in Vietnam.
0 Likes
mukhtar442
Active Level 3
Galaxy A
Samsung galaxy a55 5g not working 5g
0 Likes
Junais_ali
Active Level 1
Galaxy A
Seems like a lot of people are facing this issue. Since i am using the UAE version it should support UAE bandwidths, right ?
0 Likes
Junais_ali
Active Level 1
Galaxy A
Now the situation has improved automatically .My second SIM which is an Indian SIM roaming in UAE gets 5G network from etisalat. But my SIM 1 which is Etisalat itself not getting 5g.
0 Likes
sms222000
Active Level 8
Galaxy A
I have A55 and 5G work fine . Could area you have been not covered by 5G
Junais_ali
Active Level 1
Galaxy A
Now the situation has improved automatically .My second SIM which is an Indian SIM roaming in UAE gets 5G network from etisalat. But my SIM 1 which is Etisalat itself not getting 5g.