I am having a problem with my phone

[chiwenga]

If yu press thr power on button to turn on the screen, it just flashes a white light the screen,,i tried resetting it and also updating software, but problem is still there

How do i solve this issue

Samsung galaxy A53 5G

[Munatsi399]

It does that when unlocking or it doesn't turn on?

[chiwenga]

When unlocking

[Munatsi399]

When did you last update your software

[chiwenga]

3 days ago

[Munatsi399]

Okay if you did a factory data reset and it didn't work then you might need to contact support and chat more with an expert, here's a link

https://www.samsung.com/africa_en/support/?cid=sea-alert-redir

[chiwenga]

Thanks