Original topic:

How to fix bug in my gallery in samsung a34

(Topic created on: 03-08-2025 09:17 AM)
87 Views
DrBhavna
Active Level 3
Options
Galaxy A
Some folders are missing in app how to fix it
9 Comments
Oneui_india
Expert Level 5
Galaxy A
Turn off essenstial albums and merge albums from gallery settings.1741406162627.jpg
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DrBhavna
Active Level 3
Galaxy A
Still not received missing folder
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DINKAR-IN
Expert Level 3
Galaxy A
Try clear data and clear cache of Gallery app.
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AJAB_MORIA
Expert Level 5
Galaxy A
Clear cache, force stop apk and restart the phone.
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DrBhavna
Active Level 3
Galaxy A
Okay
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DrBhavna
Active Level 3
Galaxy A
Still not working
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Mr_Aniket
Expert Level 1
Galaxy A
Dear bhavna switch to Google photos app 🔥🙏
DrBhavna
Active Level 3
Galaxy A
Sure.

Thank you everyone
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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