Original topic:

How many of facing camera light sensor battery drain issue in Samsung galaxy A

(Topic created on: 07-15-2021 10:12 PM)
502 Views
Dhanushvarma
Active Level 2
Options
Galaxy A
Currently, many of users facing camera light sensor battery drain issue in Samsung A series phones. I contacted samsung online support, they are saying go and visit nearby by samsung service center and check your phone physically. Pls leave a comment how many of you facing this issue and how many of you visited samsung service center to solve the issue ?

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10 Comments
Minjk
Active Level 4
Galaxy A
i also facing same problem bro
Dhanushvarma
Active Level 2
Galaxy A
From when ? bro
0 Likes
Galaxy A
But mine is cool
Can't understand what's happened Screenshot_20210715-224754_Settings.jpg
Galaxy A
Turn off adaptive brightness and check
0 Likes
AGalaxyuser
Expert Level 4
Galaxy A
First of all pls make sure adaptive brightness is turn off or not. If turned on then it happens I wondered .
0 Likes
Dhanushvarma
Active Level 2
Galaxy A
I am not facing the issue before
0 Likes
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
ChikuPiku
Beginner Level 4
Galaxy A
I have Galaxy A50 same issue, I have provided remote access to support team still issue is not resolved permanently
0 Likes
Galaxy A
Same issue in my A50
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