i m alwayse contacting unknown wifi l, for some reasond related my work and life, by the way each time i face same issues, someone controling the declvice and then he got my device full information imei, serial number ..... , then no survive way even factory rest and changing accounts amlnd emails
Thank you for sharing your feedback regarding the security concerns you are experiencing when connecting to unknown Wi‑Fi networks. We understand your concern about device control and exposure of sensitive information such as IMEI and serial numbers.
To ensure your device remains secure, we recommend the following steps:
Avoid connecting to unknown or unsecured Wi‑Fi networks, as they may compromise your device security.
Confirm your device is running the latest software: Settings > Software update > Download and install.
Update the Samsung Members and Device Care applications via the Galaxy Store to benefit from the latest security enhancements.
Enable Wi‑Fi Secure Mode and ensure that Settings > Connections > Wi‑Fi > Advanced > Secure Wi‑Fi is activated.
Use Samsung Knox features to protect sensitive data and prevent unauthorized access. Restart your device regularly and monitor for unusual activity in Settings > Device Care > Security.
If the issue persists, clear cache and data for Wi‑Fi settings: Settings > Apps > Wi‑Fi > Storage > Clear data, then reconnect only to trusted networks.
Your feedback is valuable, and we will share it with our product team to ensure the highest standards of privacy and security are maintained. If the issue still persists, feel free to talk to us directly on WhatsApp using this link: https://wa.me/+971547267864
