Original topic:

High Battery Draining in A51 and M21

(Topic created on: 03-08-2021 12:39 PM)
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sfxut03
Active Level 10
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Galaxy A
I have both M21 and A51....after One ui 3.0 update I got 14hrs of s.o.t with 16% and 9hrs of s.o.t. with 8% battery left for those phones respectively. But  yesterday after I charged my both devices, All apps are consuming high power than normal (but my usage is Same)....I checked the deep sleeping spos, Devicr care but everything is normal......Any suggestions??

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2 Comments
pran2002
Active Level 6
Galaxy A
bhai 0 % নয় 8% chilo
Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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