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Original topic:

Hi My mobile (model A50) no longer supports USB after updating Android version.

(Topic created on: 12-30-2019 10:06 PM)
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23ryffie7heeadife25
Beginner Level 2
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‎12-30-2019 10:06 PM in 

Galaxy A
Hi My mobile (model A50) no longer supports USB after updating Android version. Help me fix this problem. Warm Regardes, 
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3 Comments
iamrohitkm
Expert Level 5
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‎12-30-2019 10:23 PM in 

Galaxy A
What do you mean by no longer supports USB? you mean it isn't working?
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Arnav_Kalia
Active Level 6
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‎12-30-2019 10:29 PM in 

Galaxy A
This sounds like a hardware issue. Did you try a different wire?
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Samsung_Support2
Expert Level 3
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‎01-03-2020 04:55 PM in 

Galaxy A

Hi there,

Please perform the following steps to resolve the issue:
1- Check with the another Samsung USB cable.
2- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->USB).

3- Run the device in safe mode and then check.
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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