Helping with Samsung Galaxy issues 📱 – Ask Me Anything

[Legend54]

Feel free to drop any questions about Samsung Galaxy phones updates, settings, bugs, or tips. I’ll help where I can! I’m here to assist with whatever issues you’re facing, whether it’s a small glitch or something technical. Let’s help each other out! 😊

[martial97]

My Bluetooth is locked how to unlock pls

[Legend54]

Hey! For your Bluetooth lock issue, try restarting your phone first. If that doesn’t work, go to Settings > Connections > Bluetooth and clear Bluetooth cache. Let me know if you need more help!

[martial97]

Thanks rem ty

[mickey_boi]

Samsung a13 update

[Legend54]

Hi! If you’re asking about the A13 update, check for the latest version by going to:
*Settings > Software update > Download and install*
If nothing shows up, it might be rolling out gradually by region. Let me know your country and current software version if you need help checking

[mickey_boi]

Country >>South Africa
Software version >> 14

[whisjinsky]

Good day. I seem to be having issues with the charging. If I plug in it brings an overheating message when yet phone is cool. Can only charge using laptop. Also it brings up a burning smell. When connected to charger.

[Legend54]

Hey @whisjinsky, that sounds serious. Overheating and a burning smell when charging could indicate a hardware or battery issue. I recommend you stop charging from the wall charger for now and only use your laptop charger as you said. Also, avoid using the phone while charging. It’s best to visit an authorized Samsung service center ASAP to have the phone checked and avoid any risk. Let me know if you want tips on safe charging meanwhile!

[whisjinsky]

Im in Johannesburg. Where do I take my phone in for maintaining and does the warranty still work on the A16