Original topic:

Heating problem

(Topic created on: 10-24-2021 11:30 PM)
sanjú
Active Level 7
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Galaxy A
Does any one using skin on their phone face heating up problem. Not that much  it's just the phone cool down a bit low😶🤷🏻‍♂️
6 Comments
Galaxy A
Skin Can make phone heat more than a clear TPU Case 😂
Or even back case makes it more heat than a skin may be💣
Galaxy A
Don't use skin then.
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sanjú
Active Level 7
Galaxy A
As mine has a plastic back to protect it from scratches a cover will make it bulky and a skin will be perfect.
I just wanted to know if this problem is common 🤷🏻‍♂️
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Galaxy A
No a cover may make it bulky but it'll protect the device.
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Bsmn
Active Level 6
Galaxy A
Yes my note 9 have the same issue, with back case it's heat up a lot. Without case it's normal. My hands are like radiating.
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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