Original topic:

Heating issue in normal use

(Topic created on: 12-07-2023 01:16 AM)
435 Views
SanowarHussain
Active Level 3
Options
Galaxy A
Yeh samsung walo thoda accha processor dala karo, customer ka barosa ut gaya to tum log gaya bhad main, main 1 mahine pehle apka a54 wala model liya tha, muje heating mehsos hua, thoda sa bi maltitasking karne par v lazy ke sath sath heating ho jata hain. Isse ascha performiance to mera 15k wala mbl dete hain, 
By the way main complain kiya tha jo jo karne ke liye bola kiya. Phir v same e prblm hain,, 10 se 15 min pressing ke bad temp. 35 + ho jata hain, care par giya tha un logo ne bola common problm hain, 5g mbl hain bola 4g main chalayo, dusre company kaise chalta hain thik thak, main 4g par v try kiya, ghanta v improve nehi hua, ye mbl srif profit ke liya banaya hain shayed kyn ki dikta to s23 jaisa kam to 10k wale phn jaisa.
Muje to 40k deke bahut loss hua

3 Comments
Srikanta420
Active Level 6
Galaxy A
Absolutely right bro 👌 👏 🙌
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them.
On the home screen swipe down the notification panel.
Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Decrease the screen brightness
If your device is heating, decrease the screen brightness sometimes high brightness levels may cause the heating issue.

Close background running apps
When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all applications not in use. This can be accomplished by using the recent application button located to the left of the home button.

Uninstall the unnecessary apps:
Too many apps installed on the device may cause the device heating issue. Uninstall the unnecessary apps if not using them.

Long duration of graphics-intensive gaming sessions
Long duration of graphics-intensive gaming sessions may cause the heating issue.

Usage of mobile phone when charging
Usage of a mobile phone when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Pradum_yadav
Active Level 6
Galaxy A
Bhai processor hi krb g exynox kq
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