After the new update of Android 14, One UI 6.1, Security patch level, 1st August 2024, in Samsung Galaxy A23 4G, I am facing heating and battery drain issue.
I have never faced battery drain and heating issue before.
I am charging the phone with the official charger with the same original cable that came with the box. The charger condition is good.
Earlier I used to charge the phone only once in two days but now after updating, I am charging the phone twice a day.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
