Original topic:

Heat and Battery Drain after update A70 to One UI 2.5. Smart Switch shows 5 Gb of updates.

(Topic created on: 12-09-2020 09:46 PM)
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michmchelge
Beginner Level 2
Options
Galaxy A
After recent (about a week ago) update my A70 to One UI 2.5 I have noticed weird non-usual heat somewhere at the top of the screen and battery drain.

 

But I use my smartphone as usual. For example, some regular social media apps in background when one of enumerated is used actually:

 

- Spotify for listen a music
- Twitter
- Telegram
- iChan (for imageboards)
- Reddit or RIF (not both at the same time)

 

nothing highly loaded as we can see.

 

I googled about the similar issue and found some threads there in which 
somebodies advised that the right way to update your smartphone is only using the Smart Switch
and recommended not to use software update via Wi-Fi. They sayid the update via wi-fi may cause such issues. Looks weird ... hum.

 

Is that right advice you think?

 

Okay. I launched first time the Smart Switch on my Windows 10 PC and ... new adventures.
Firstly, I noticed that Smart Switch shows me there is a some update weight about 5 Gb. What? But I already got latest software installed.

 

Screenshots: https://imgur.com/a/DegTQIo whats wrong with you, samsung? What should I do with it?
 
Is anyone experiencing same problem with heating and battery draining after update to the One UI 2.5 interface?
 
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10 Comments
Vicky_A52
Expert Level 5
Galaxy A
bro its bug issue in smart switch don't try A70 already got 2.5 in November 23 evening
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michmchelge
Beginner Level 2
Galaxy A

Okay. So I will ignore smart switch advice. But, has you same problems with heating after update to 2.5?

 

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Vicky_A52
Expert Level 5
Galaxy A
no heating brother only battery draining they solve it in 3.0
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Vicky_A52
Expert Level 5
Galaxy A
A70 has scheduled in March 2021 first Aseries to receive 3.0 😍
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michmchelge
Beginner Level 2
Galaxy A

I hope they will fix all problems with 2.5 in 3.0 not just add new issues 😆

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Vicky_A52
Expert Level 5
Galaxy A
hopefully samsung can do it and single take feature expected in camera in 3.0
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Ehsank
Expert Level 5
Galaxy A
if you felt just after update then wait for few days and as of now do these settings

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
Ehsank
Expert Level 5
Galaxy A
and if you not done yet then do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Settings>Connection>more connections settings> disable nearby device settings.

2. Settings>>Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6.  Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will  shared data to show recommendation and suggestion which also cause battery drain

7.  Go to settings > account and backup> account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"

8. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)


9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Settings>Google >click on 3dot at right top corner>usage and diagnostics >off this option.
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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