Original topic:

Has anyone been affected by these issues since updating to Android 3.1?

(Topic created on: 07-22-2021 06:21 AM)
JithinAjith
Active Level 4
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Galaxy A
For samsung galaxy A51 

Has anyone been affected by these issues since updating to Android 3.1 on the samsung galaxy A51?

Problems with Android 3.1? 
-Like heating or battery draining issue
 -Does 15w support fast charging?
 -Is there a heating issue as before when charging or is it a software with no heating issue like android 10 2.0?
 -Is there a heating issue like before when using network / mobile data or is it a software with no heating issue like Android 10 2.0?
3 Comments
jitbiswa1984
Active Level 5
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Galaxy A
Yes there is heating issue and also device gets too slow for any operation.
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prasanta8420
Active Level 4
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Galaxy A
Yes i facing this issues
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Samsung_Support2
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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